Can I buy a gun from Fire Team Phoenix?
To buy a realistic immitation firearm (RIF) in the United Kingdom, you must be able to supply a valid defense under the VCR Act 2006/07 (the Act) - these include but are not limited to, UKARA number, being a member of a museum or gallery, for the purposes of reenactment or other valid defense as outlined in the Act.
If you cannot provide a valid defense, then you CAN still buy an airsoft replica, however, it must be painted at least 51% in a bright colour so as to be eaily distinguished as a non-realistic immitation firearm. This process is known as Two-Toning. The replica will still function the same but can not be easily confused with a realistic firearm.
Regardless of whether the replica is RIF or non-RIF you MUST be 18 years old to purchase an airsoft replica by law.
We reserve the right to ask for proof of age at any stage of the ordering process. Failure to provide adequate proof (driving license, passport etc.) will result in your order being refunded less an admin fee.
It is also extremely important to note that at no point should any airsoft gun, RIF or non-RIF be carried around openly in public. Transportation of any immitation firearm should be done using a gun bag or other means of seclusion so as to not alarm others. It is an extremely serious offense and can result in fines or much worse, NEVER carry an airsoft replica around in public.
What is an airsoft replica?
An airsoft replica is sometimes called a BB gun, they use a variety of methods to propel lightweight plastic 6mm pellets.
What safety rules are in place for airsoft?
We are very big advocates for safety in airsoft! Outside of an airsoft site you should never point an airsoft replica at any living creature including other humans. When operating an airsoft replica, you should always wear eye protection and we also advise face protection especially for your mouth.
Most airsoft sites will have their own rules when it comes to safe zones and engagement distances.
Really the best way to remain safe is not to do anything stupid. This wil ensure the safety of yourself and others around you.
Can I collect my order?
Yes you can collect your order, we are based in East Kent and if you happen to be playing at a skirmish we can also bring your order to you, if we are attending the event ourselves (providing the order is ready at the time of the event)
How long does delivery take?
This is something we all want to know, once we've completed our order, how long until it arrives? Well we need to do our checks first to ensure that our customers are at least 18 years old and if they have a valid defense if required.
If you have opted for extras such as a Deans connector service, this will take us a little extra time, but we always aim to get the product from us to you, safely and without any hiccups, as quickly as possible! We want happy and satisified customers!
As stated above, you can collect or have the order broguht to you if you're playing at an event we are attending and it is ready at the time.
What is a backorder?
Some products may state they are available on back order. This means they will be dispatched as soon as our suppliers have them in stock. Please do not use this service if you require any items urgently as we cannot provide an accurate delivery time for items on back order.
